Jandel Homes - Modular Home Customer Care

Why Jandel
Jandel has been an industry leader in developing and maintaining some of the following programs: pre-delivery site inspection and consultation, post-delivery home inspection, company owned delivery and setup equipment and a comprehensive response driven customer care department. We are widely recognized as a dedicated and respected business working for the betterment of the modular housing industry. With sales and service centres in Edmonton and Grande Prairie, we are committed to offering personalized service to all our customers. Jandel has received numerous industry awards including the “Best In Service”, “#1 in Customer Satisfaction” and “Largest Volume In Sales”. These awards are important to us as they reflect our continued efforts at keeping our customers satisfied. Thank you to the several thousand families who have placed their trust in us and chose to purchase our homes. Here are some more reasons why we think you should choose Jandel Homes: Once you've purchased your home, we will do a pre-delivery site inspections and provide you with all the information you will require to prepare your site. On delivery day, your home will arrive by one of our transportation teams working with state of the art equipment. Our crew will complete a comprehensive checklist with you, so you understand what we do when we set your new home up. We are very proactive when it comes to making sure your home purchasing experience is outstanding. Our knowledgeable staff work closely with you to ensure the highest quality of service is maintained. Once you've moved in, we send a customer care representative out to perform a home orientation with you. We want you to be completely familiar with the features of your new home as well as the regular maintenance you should be performing. In the event that there is any warranty work to be done on your new home, feel confident it will be handled both professionally and promptly. We pride ourselves in the service that we give our customers. We have continually won awards for ‘#1 in Customer Satisfaction’ and ‘Best in Service’ since our start back in 1974. We offer a comprehensive two part warranty program. In order to achieve the highest level of customer satisfaction, we maintain our own Service and Quality control division while working directly with the manufacturer through their service department.

With sales and service centres in Edmonton and Grande Prairie, Alberta Jandel Homes can custom design every aspect of your new dream house, or any style as a modular home. Building custom factory prefab homes are built to the same code and manufactured with the same quality materials as site built homes, and is more cost effective than builders on site construction. Our modular homes are built with 20 to 30% more framing lumber to ensure a secure trip to your property. Our innovative ideas have led to the best homes built with green technologies, top time and cost saving value.